Category: Technical Support

Now that you know how to SSH into your server it is important to familiarize yourself with some basic command line tools.

Htaccess (HyperText Access) is a powerful file that can control many aspects of how your website functions. .htaccess works with several types of servers, but is most commonly found in use with the Apache web server.

If you have an account on a cPanel server with shell access or your own VPS server or Dedicated server running Linux then SSH is a powerful tool to have in your skill set.

If you contact support regarding an e-mail problem one of the questions we will ask you is how you are accessing your e-mail. If you are using a client such as Outlook, Outlook Express, Thunderbird, Mac OS X Mail, or any other modern e-mail application we will ask if you are using POP3 or IMAP for your incoming e-mail.

Getting Plesk to listen for SMTP connections on an alternate port is not that difficult to do. However, unlike a cPanel environment, configuring Plesk to do so must be done outside the control panel via the command line.

Many large ISPs restrict the access to port 25 on their networks to attempt to stem the tide of spam sent out from compromised computers.  If your ISP is restricting access to port 25 you will not be able to send e-mail through your server, but by enabling SMTP (Simple Mail Transfer Protocol) on a different port, like 26, it may be possible to circumvent the restriction.

Memcached is a distributed, high-performance, in-memory caching system that is primarily used to speed up database-heavy sites, but can be used to stores objects of any kind.

This article describes how to fix a Plesk on Windows login error displaying the symptoms below.

Installing a new SSL certificate for a website can be a tedious, time-consuming task. Because SSL certificates serve such a vital purpose (securing a website for things like stores, banks, etc), we must pay close attention when setting them up to ensure that every detail is 100% correct.

SSL is used for a variety of purposes. For this article, we will be discussing SSL as it used in a website certificate to secure browsing by a remote client.